Intersect is a not-for-profit member-based organisation. Intersect engages with its members in a variety of ways to provide direct, strategic, and technical services as well as delivering professional quality IT projects. Members benefit from shared experience, knowledge, and insight regarding the use of digital technologies for research and economies of scale to deliver common infrastructure.
The universities across Australia that are currently subscribed Intersect members can be found below.
Training is one of the main components included in the membership. The goal of the training packaged with membership is to sustainably:
The latest Membership Model that took effect in 2021 includes:
Furthermore, full membership provides access to:
This includes research and project specific advice and support via the eResearch Analyst at the member university, as well as by the Services Team that brings additional expertise and knowledge that covers the breadth and depth of different research disciplines.
Fully developed and maintained by Intersect, Intersect’s training administration system integrates all aspects of training management and administration, from integrations with EventBrite (registration) and WordPress (scheduling information), through to comprehensive training analytics and reporting.
Intersect collects and transparently reports various quality feedback metrics including the Net Promoter Score (NPS), a widely used metric within industry, as well as additional metrics measuring the quality of training delivery. Additional quantitative and qualitative feedback is collated from attendees to provide specific insights to guide future improvements. Moreover, comprehensive Training Reports accompany the Annual Member Value Report to provide detailed, transparent accountability for the training service delivery and to aid in strategic planning and improvements for the forthcoming years. Intersect is also actively working to establish robust and reliable methods for assessing the impact of training on research outputs and outcomes.