Our engineers are hard at work building a better web experience. Articles, solutions, tips and tech information will be publish here as we publish information into the fresh new So if you don't see Helpful information here right now, chances are you will tomorrow.


Does Intersect offer training?

Delivered by Intersect's team of experts, training courses are customised and are regularly updated. On campus lab based courses provide practical and research-relevant hands-on exercises.

Head on over to our website to read more.

What's changed in

We have revamped and switched the underlying technology that powers it from ServiceNow to FreshDesk. This means a few things have changed. Here are some handy pointers to assist you with the transition.

  1. All of your tickets (currently active and closed) have new numbers. Previous ticket numbers are of the format INC0010039, the new format means this ticket number will now be INC-10039, so it's easy just take the last 5 digits of your old ticket number and you have your new ticket number. Just search for the new ticket and you'll find it's still there.
  2. For any active tickets over the transition period you will have received an email advising you of your new ticket number. This email also has a link to the ticket in
  3. If you previously viewed your Space Plans and Space Products in, you will notice they are missing at the moment We are working on a replacement solution as we migrate all processes across, so in the meantime if you want to know this information please let us know and we will work with you on an interim solution. 
  4. There's a brand new "Solutions" knowledge base. To begin with it will be pretty sparse, but we'll be improving it week after week as we move more information into the system.
We are still refining the look, feel and functionality so please bear with us for a while while we iron out the kinks!

Kind regards,

The team

Space is big, really big is a large scale, high performance, collaborative, and cost effective digital storage system specially tailored, designed and constructed by researchers for researchers. Space offers continuously growing capacity of up to 50 petabytes of fast, reliable and safe active and archive data retention. 

Read more about Space on our website.


SpaceShuttle is a storage solution that securely transfers, stores, manages and shares large amounts of active research data. Data is read, written, copied or moved over the Internet at maximum speed using the most efficient transmission technology available. SpaceShuttle uses a combination of disk and tape with two copies stored on tape so you can be confident of its integrity.


DeepSpace is a low cost storage solution for researchers requiring long-term, networked data storage. It is ideally suited for large amounts of data and complete collections or published datasets that are accessed infrequently. DeepSpace primarily uses tape storage to keep costs low and has longer retrieval times than Intersect's active storage - SpaceShuttle and SpaceLab. Three synced copies of your data are stored on tape and disk at two different locations, so you can be confident of integrity and security. 


SpaceLab puts your research software right next to your data in a secure hosted cloud without any hardware, upfront cost or lengthy delays. SpaceLab links Intersect Space and Time compute to provide a powerful and stable platform to run tailored applications in an environment that is just right for your unique research.

Research at light speed

Make your computing super with Intersect Australia’s shared, high performance cluster, virtual and cloud environments. offers big computing platforms for research. Researchers can choose between parallel processing for maximum performance, cloud computing for horizontal scale, or dedicated hosting for domain-specific applications.

Find out more about Time on our website. And if you have any questions please get in touch. 

2019 Intersect Compute Merit Allocation Scheme is now open

The 2019 Intersect HPC Resource Allocation Call for Applications is now open. Applications close Friday 19 Oct 2018.

Important Dates

4 Sep 2018

Applications open

19 Oct 2018

Applications close (5:00 pm AEDT)

23 Nov 2018

Outcomes announced

 Application Instructions

The 2019 Intersect HPC Resource Allocation application process for new projects (and applicants) requires two distinct steps: 

  1. Registration of your project team and your project. This step is completed on the NCI website.
  2. Completion of a detailed merit application for your project. This step is completed via an online Intersect application form.


For established projects, the initial registration step is not required; only the online Intersect application form needs to be completed.  More detailed instructions are given below.

New Applicants/Projects

  1.  An applicant without an NCI account should first register for an NCI user account at
  2. To start the application process – use the "Propose a project" link on your home page to submit a brief proposal and register the project for Intersect. Select "Intersect" as the resourcing scheme.
  3. Complete and submit the merit proposal for your project at this step must be completed to finalise your application.)

  4. These steps will register your new project.

Existing Projects


Applicants who wish to resource an existing project should:

  1.  Update their personal and career profiles and project memberships at;
  2. Complete the Intersect merit application form here.  Important: this step must be completed to finalise your application.

When to use

  1.  To register for a new user account, add a new project, and add or remove project members.
  2. To update personal details.

When to use The Intersect Merit Application Form

  1. To complete your 2019 Intersect HPC proposal.
  2. To submit your proposal.

Application Deadline

The application deadline for Intersect HPC Resource Allocation Round 2019 is 17:00 (5pm) AEDT Friday 19, Oct 2018.


HPC Facilities

The total computing resources available through the 2019 Intersect HPC Resource Allocation Round are summarised in the following table.



Computing Time (KSU*)

NCI: Raijin (Fujitsu/SandyBridge and Lenovo/Broadwell)



* All references to computational resources in Intersect HPC resource allocation round for 2018 will be in units of kilo-service-units; 1 KSU = 1000 service units (SU). 


Allocation Criteria

Projects from each Intersect member university will be allocated from a pre-agreed resource pool that has been negotiated between Intersect and the member university. The Intersect Resource Allocation Committee will evaluate the projects and determine the allocation for individual projects taking into account factors such as research project quality, feasibility, impact,  investigator track record, and support from the member university.


Getting Help

If you have further questions about the 2019 Intersect HPC resource allocation round, please contact us via email addressed to

May our force be with you

We are here to add our human Energy to your research. We improve researcher productivity with research computing solutions. Our eResearch Analysts support research at your organisation, providing expertise in data storage and management, HPC and cloud computing, IT planning and grants. Our software engineers develop tools, mobile and web applications to help researchers share and collaborate. Our trainers teach research tailored technology courses. 

Get a great overview of our services offerings by visiting our website. And if you have any questions please get in touch.

Live open and prosper

Accelerate your research using domain-based data platforms, services and expertise. 

Data. It surrounds us. It educates us. It changes us. Above all, it grows fast, really fast. Changes in the technology ecosystem are revolutionising the data landscape. Research data proliferation is challenging researchers across all fields of expertise. 

Find more information on our website.

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