The Intersect Service Catalogue provides our customers with a list of services that support our products.
The Service Catalogue is supported by our Service Standards.
If you have an individually tailored service level specification/service level agreement please refer to that document.
The following table shows our services at a glance. Click on an item to be redirected to help.intersect.org.au where you can find out more about the service and also make a request/enquiry. Please note you will be required to enter your AAF credentials.
|Request a Quote||👍||👍||👍||👍||👍|
|Establish or Extend a Plan||👍||👍|
|Request a Product||👍||👍||👍||👍||👍|
|Request a Product Addon||👍||👍|
|Request Data Restore||👍||👍|
|Request a VM/Snapshot Restoration||👍|
|Request adjustment/extension of a resource allocation / quota||👍||👍|
|Request access to a resource||👍||👍|
|Request removal of access to a resource||👍||👍|
|Request deletion of a resource / resources||👍||👍|
|Request Supertime HPC Support||👍|
|Request change to institution authorised contact||👍||👍|
|Request access to reports||👍||👍||👍||👍|